Returns and Exchanges

Return and Exchange Policy

By ordering through DiscFinder you agree to our terms and conditions outlined below. These guidelines are designed to ensure that you are fully informed about our return and refund procedures.

A. Right of withdrawal – 14 days
We offer a 14-day return policy, meaning you have 14 days from the date you receive your item to request a return. To be eligible for a return, the item must be in the same condition as when you received it – unused, with stickers on and in the original packaging. Remember to include your receipt or proof of purchase.

B. Return process
To initiate a return, please contact us at daniel@discfinder.no . If the return is approved, we will send you a return shipping label and instructions on where and how to send the package. Please note that items sent back without first requesting a return will not be accepted.

C. Damage and problems
Please inspect your item upon receipt. Contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and correct it.

D. Change
We only exchange items that are damaged, defective or if you have received the wrong item. If you would like to exchange an item, please contact us at daniel@discfinder.no .

E. No refill fee
We do not charge a restocking fee for returned items.

F. Refunds
We will notify you once we have received and inspected your return and inform you whether your refund has been approved. Upon approval, the amount will be refunded to your original payment method. Please note that it may take some time for your bank or credit card company to process the refund.

Collapsible content

How do you use DiscFinder?

Long press : Turn on/off

Start Countdown, Short Press: A short press (or multiple presses) selects the time interval on the timer and then automatically starts the countdown. The number of beeps tells you which interval is selected.

| * 30 sec | ** 1 min | *** 2 min | **** 3 min |

Stop countdown/alarm, Short press : When the timer is running or the alarm has gone off, a short press will stop both.

The device is now in standby. If you do nothing, it will turn off after 1 minute. If you want to start the alarm again, do so with a short press, it will then use the last used interval.

Sounds : All functions have their own sound so you learn very quickly how this works.

Is DiscFinder waterproof?

We left the DiscFinder in water overnight and tested it every week for a year afterwards. So, we dare say it can withstand fresh water (not tested in salt water).

Delivery time and shipping price?

Shipping 59 by post or postnord, we choose what is fastest.

We usually ship your order no later than the next business day from our offices in Drøbak.

I live near Drøbak, can I pick up at the warehouse?

If you live in Drøbak or nearby, you are welcome to pick up, but only by appointment (please write when it suits you in the order and we will respond to you when we process the order).

Do I need anything else?

Everything you need is included. Batteries and double-sided tape/label, sandpaper and alcowipes.

DiscFinder does not use GPS or Bluetooth so you don't need a mobile phone or anything else.

Does DiscFinder start playing the song right away?

You can set the timer to 30 seconds, 1, 2 or 3 minutes. When the time is up, DiscFinder starts playing a melody and does not stop until the disc is found.

Is it possible to use DiscFinder in the winter?

With DiscFinder you can extend the season by making it easier to find the disc in snow or in leaves in the fall when it gets dark faster.

How long does the battery last?

We estimate that with normal use (that melody plays for about 1 minute 4-5 times per round) the battery will last for several seasons.

It is also possible to replace the battery (CR1632)